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How can I list Unit / MSRP / Labor Price on my Client Proposal

Proposals Module » Proposals FAQ » How can I list Unit / MSRP / Labor Price on my Client Proposal

How can I list a (Unit / MSRP / Labor) price on my client’s Proposal? The two columns of numbers on the client proposal can seem confusing. So, in this section, we’ll take a look at the numbers in the left-hand column: what the number choices are, where…

Client Proposal

Proposals Module » Proposal Reports » Client Proposal

Client Proposal The Client Proposal report is the document you will present to your customer with all the products and labor you put together in the Designer. The proposal has many options to help you customize the details you want your customers to see. When the…

Cost/Price Changes

iPoint Library » Cost/Price Changes

One of the most powerful features of the iPoint Library is ensuring you are getting the latest pricing updated in your file automatically! Let’s talk about how that happens and what you can do to ensure accurate pricing. Items from Partnered Vendors iPoint has…

Labor Phases

Settings Module » Labor Phases

Labor Phases provide several functions throughout the software. First, we’ll discuss their various uses. Then we’ll look at setting them up. Use Labor on Items: Each item can have an associated labor phase and time set up on the Item Master. Let’s…

Labor Time

Reports Module » Sales Order Reports » Labor Time

Sales Order Labor Time report The Sales Order Labor Time report provides a quick snapshot of the time sold versus the time used on sales orders. This report is a helpful tool for forecasting the technicians’ time needed to complete the sold work. Note: Click…

Labor Hours

Proposals Module » Proposal Reports » Labor Hours

Proposal Labor Hours report The Labor Hours report provides a breakdown of hours needed to complete the job. This calculation is based on the number of labor hours assigned to each item on the proposal and any additional standalone time added. Click the Labor…

Proposal Info

Proposals Module » Proposal Info

Proposal Info Tab The Proposal Info tab contains primary customer and job details. Customer Name The first section is the customer details describing the customer receiving the bill for the work being completed. Enter the Customer Name – there are a few…

Proposal Reports

Proposals Module » Proposal Reports

Proposal Reports The Proposal Reports tab houses three primary sections. Client Reports These are the documents you will send to your customer to show them what goods and services they will be purchasing from you. Client Proposal – customize the entire…

Proposal Time

Proposals Module » Proposal Time

Proposal Time Tab The Time tab shows time entered on the proposal during the creation of the proposal. Some companies choose to track the time employees spend building customer proposals. This is where you will see that time. Time List Total Design Time –…

Proposal Designer

Proposals Module » Proposal Designer

Proposal Designer The Designer is where the details of the items proposed to your customer are displayed. Here you can modify information on each item and view the profitability of the job. The designer is broken into three primary sections, and we’ll address…

Proposal Options

Proposals Module » Proposal Options

Click the Options button at the top of Proposal Details to open the Options popover window.   Archive Proposal – check this box to archive a proposal (or uncheck it to unarchive the proposal). There are four tabs in the Options popover window. Each is…

Proposal Groups

Settings Module » Pop Up Lists » Proposal Groups

Pop Up List: Proposal Groups Proposal Groups are used to add details to customers’ proposals regarding specific subsets of equipment. Each equipment group can have a unique graphic header along with a narrative to help explain the work to be accomplished. For…

Proposal Status

Settings Module » Pop Up Lists » Proposal Status

Pop Up List: Proposal Status Proposals have a status field that helps users understand what part of the sales process the job is in. These status are customizable and help when sorting and filtering proposals and generating notifications to team members. The proposal…

Proposal Reports

Reports Module » Proposal Reports

Proposal Reports The Proposal reports pertain specifically to proposals. I know that is hard to believe, based on the reports’ names. There are two available reports: Proposal Summary – provides highlights of the proposals in your system Mix Analysis…

Proposal Settings Options

Settings Module » Module Settings » Proposals settings » Proposal Settings Options

Proposal Options The following options apply specifically to Proposals: Column 1   Prevent Window Refresh on Add: When a part is added to a proposal, iPoint connects to the server and adds the information before presenting the newly added part to the…

Proposal Email Settings

Settings Module » Module Settings » Proposals settings » Proposal Email Settings

When you are ready to send a proposal to your customer for their feedback and approval, iPoint makes it easy to send a PDF of your proposal directly to your customer with a single button click. And to simplify things even further, you can pre-write your email templates…

Proposal Lost Reasons

Settings Module » Pop Up Lists » Proposal Lost Reasons

Pop Up List: Proposal Lost When a user marks a proposal as lost or declined, they will be prompted to specify why the deal was lost. On the pop-up window, they will be able to select a reason, as specified here, as well as enter a more detailed description. Set…

Proposal Snap Shot

Reports Module » Proposal Reports » Proposal Snap Shot

Proposal Snap Shot report The Proposal Snap Shot report provides a quick financial overview of the proposals generated in the system in a quick, simple to read view. This report also includes proposals that have been converted to sales orders. Here you’ll…

Can I switch labor phases on a work order?

Work Orders Module » Work Orders FAQ » Can I switch labor phases on a work order?

Switch Labor Phase Phone When you Check-In for a Work Order, you first choose your Labor Phase such as travel, install, service, trim out, etc. But did you know you can switch to a different labor phase without checking out first then checking back in? This is…

Proposal / Designer Speed Boost

Welcome » Change-Log » 2020 Q1 » Proposal / Designer Speed Boost

New Speed Boost Features *This beta feature was integrated into the full version of iPoint and is now turned on by default. As a result, this page is here for reference only. We have rewritten the way iPoint ads items to the designer in both Proposals and Sales…

Proposals FAQ

Proposals Module » Proposals FAQ

See links below for Frequently Asked Proposal Questions Walkthrough Mode Show Unit / MSRP / Labor Price Job Site Address Jump to added items in a proposal Grand Total Summary Edit my Contract / Custom Template

CRM FAQ

CRM Module » CRM FAQ

See links below for Frequently Asked CRM Questions Should I enter the job as a Customer or a Job? Can I merge dupllicate Customers?

Projects FAQ

Projects Module » Projects FAQ

See links below for Frequently Asked Project Questions Serial Number Prevailing Wage

Accounting FAQ

Accounting Module » Accounting FAQ

Here are answers to Frequently Asked Accounting Questions broken down into subtopics. RFP FAQs QB FAQs Miscellaneous Accounting FAQs

Items FAQ

Items Module » Items FAQ

See links below for Frequently Asked Item Questions How do you change an Inventory Type? Custom Items Barcode Scanning for Items Alternate Vendors Multiple Labor Phases for Items

Inventory FAQ

Inventory Module » Inventory FAQ

See links below for Frequently Asked Inventory Questions How to push Inventory to QBO Match Inventory Counts between QB & iPoint Product Manager vs. Purchase Request ;Manager

Settings FAQ

Settings Module » Settings FAQ

Frequently Asked Questions about Settings . . GMail Issues?

RMA FAQ

RMA Module » RMA FAQ

Here are answers to Frequently Asked RMA Questions. . . How do you handle defective inventory?

Marketing FAQ

Marketing Module » Marketing FAQ

See links below for Frequently Asked Marketing Questions . What happens if I have duplicate email addresses?

Can I use a Job Site Address on a Proposal

Proposals Module » Proposals FAQ » Can I use a Job Site Address on a Proposal

Can I use a Job Site address on a proposal? Proposal Info When filling in the proposal address under the proposal info tab, the best practice is to select and enter in the Job Site address where the installation will take place. This way the job site address will…

Sales Order FAQ

Sales Orders Module » Sales Order FAQ

Sales Order Frequently Asked Questions How do you remove an item that has been delivered on a sales order? How do you add or remove sales order types? How can I track retention on sales orders? Can you show me how to simplify the delivery invoice process? How…

Purchase Orders FAQ

Purchase Orders Module » Purchase Orders FAQ

See links below for Frequently Asked Purchase Order Questions . Can I allocate stock to a job after it’s ordered? How do you push inventory receipts to QB using a different date than the PO?

Work Orders FAQ

Work Orders Module » Work Orders FAQ

Here are answers to Frequently Asked Work Order Questions. . How do you remove an item that has been delivered? How do I add tasks to my Work Order from a Project? How do I enter time manually on a work order? How do I replace items on a work order? Is it…

Mobile Access FAQ

Mobile Access » Mobile Access FAQ

Here are answers to Frequently Asked Mobile Access Questions. . . Can technicians share an iOS device? Which Mobile Version should I use?

Can an Item have multiple Labor Phases?

Items Module » Items FAQ » Can an Item have multiple Labor Phases?

Can an Item have multiple labor phases? Multiple Labor Phases on an Item In the American frontier, many occupations required you to be a jack of all trades and perhaps king among them was the pioneer doctor. Pioneer doctors were regularly tasked with being general…

How can I partially deliver bulk labor?

Sales Orders Module » Sales Order FAQ » How can I partially deliver bulk labor?

Do you typically add labor in bulk (hours) to your proposals to keep things simple? Have you been struggling with delivery invoices? We’ve come to recognzie that some of our community members don’t want to add labor to each item in their database; yet,…

iPoint Online Features FAQ

iPoint Online » iPoint Online Features FAQ

Unfortunately, there are some things in iPoint Online that don’t work. Some are things iPoint is actively working to improve/build. Some of these elements are FileMaker limitations that iPoint doesn’t have control over. Some are elements that iPoint may…

Jump to Added Items in a Proposal

Proposals Module » Proposals FAQ » Jump to Added Items in a Proposal

Jump to added items in a proposal. When designing a large proposal, the designer page will refresh to the top of the page each time a new item is added. But, you can jump to the room you are adding to, so you can keep track of those items added as you go. This may…

How can I remove an item on a change order and keep the associated labor?

Sales Orders Module » Sales Order FAQ » How can I remove an item on a change order and keep the associated labor?

Items that have associated labor will get removed with that item on change orders. So how do you separate the two if you want to charge your customer for the labor but no longer want to charge for the item? And you don’t want the Change Order to read a new…

Proposals Module

Proposals Module

A Proposal is a list of goods and services that we suggest a customer buy. This document is easily modified as the conversation with the customer’s modifications due to scope shift, price adjustments, and product changes. This manual section describes the…

Overrides

Settings Module » Custom Templates » Overrides

The Over Rides tab gives you control over various template settings to customize even further. Contract Text Custom Template: Contract Text Override There are three places to place contracts for your customers. Module Settings > Proposals > Default Contract: A…

Work Orders on the Calendar

Calendar Module (Schedule Pro 2017) » Work Orders on the Calendar

Any work order created in iPoint appears on the calendar as colored boxes. In addition, each work order has details inside the colored box showing: Time – the starting time of the event Details – he name of the work order as defined in Settings > Module…

Installing iPoint on a Computer

Welcome » OnBoarding » iPoint Setup » Installing iPoint on a Computer

Desktop Requirements The FileMaker Pro desktop application will run on a variety of computer operating systems, including: macOS 10.15 Catalina macOS Big Sur 11.0 macOS Monterey 12.0 macOS Ventura 13.0 Windows 10 Windows 11 Note: Microsoft Surface Pro X…

Invoices (tab)

Settings Module » QuickBooks » Invoices (tab)

QuickBooks Invoices The invoices tab of the QuickBooks Controls Panel provides information about customer-based transactions. Sales Reps To sync sales information based on specific sales personnel, you must create a link between QuickBooks sales reps and the users…

Low on Disk Space – Purging!

Welcome » Support & Training » Troubleshooting » Low on Disk Space – Purging!

The “Low Disk Space” error occurs when your computer has less than 8GB of free hard drive space. This error can typically be solved quickly by permanently deleting your trash or emptying your download folder. If those options don’t work, you might…

PDF cannot be created on disk

Welcome » Support & Training » Troubleshooting » PDF cannot be created on disk

Error: PDF Cannot be Created on Disk This error is typically displayed when trying to create a PDF proposal. This error means that something went wrong when saving the PDF to your computer. Here are the common troubleshooting options for this error. . Windows…

Custom Fonts not working on PDFs

Welcome » Support & Training » Troubleshooting » Custom Fonts not working on PDFs

Make sure the font that was installed is NOT a variable weight font (meaning it contains bold, light, medium all in one font). Instead, install each version of the font separately. Also, make sure to install TrueType fonts on Windows machines (.ttf). Mac can use…

Installing iPoint on a Mobile Device

Welcome » OnBoarding » iPoint Setup » Installing iPoint on a Mobile Device

There are 4 different ways to connect to iPoint using a mobile device. Each method offers its own benefits. Here is a breakdown of those methods so you can pick the one best suited for you! Ways to Use iPoint on a Mobile Device 1) iPoint Tech Pro App This app is…

Custom Templates

Settings Module » Custom Templates

Proposal Cover Page Custom Templates are the backbone of your printed proposals and sales orders. Think of a template as the skeleton that holds the details of your proposal. The meat of the proposal is the information you provide on the proposal itself. You might…

How can I track retention on Sales Orders?

Sales Orders Module » Sales Order FAQ » How can I track retention on Sales Orders?

Retainage (often called retention) is a percentage of the amount certified as due to the contractor on an interim invoice and is deducted from the amount due and retained by the client. Primarily used for commercial contractors, the purpose of retainage is to…

How do I replace parts on a work order?

Work Orders Module » Work Orders FAQ » How do I replace parts on a work order?

Add a Replacement Part to the Work Order We’re here to help you take the guesswork out of some of the technology troubles you may encounter. In this edition of “Help! Robots are taking over the world,” we bring you the fol-low-ing: How to Replace Parts on a…

Pop Up Lists

Settings Module » Pop Up Lists

Pop Up Lists are used throughout the iPoint software to customize functionality. Many of these options help you align the iPoint software with your company’s business practices. Pop Up List Builder To modify a Pop-Up List, choose the list from the top of the…

Options: Customization

Proposals Module » Proposal Reports » Client Proposal » Options: Customization

Proposal Options: Customization The Customizations section is where you can modify the actual text displayed on the proposal. The various options are broken into five sections. Click on the header to go to the appropriate section of this manual page for details on…

How do I enter time manually on a work order?

Work Orders Module » Work Orders FAQ » How do I enter time manually on a work order?

Manual Entry on iOS From a work order, tap the time icon at the bottom right Tap the Manual Entry button Choose a user from the Resource dropdown list Choose Labor Phase from the Labor Phase dropdown list Type in any relevant notes in the Memo field…

How do you handle an over payment on an invoice?

Accounting Module » Accounting FAQ » Miscellaneous Accounting FAQs » How do you handle an over payment on an invoice?

When a customer pays more than the invoice they received, there are a couple of different ways to enter this into iPoint depending on the accounting method your company has adopted. Standard and RFP-Liability invoices Open the Accounting module Select…

Docs/Asgmts/Data (tab)

Sales Orders Module » Docs/Asgmts/Data (tab)

Documents, Assignments, and Data This tab houses various data elements for the Sales Order and is broken into three sub-tabs: Docs/ Assignments, Custom Data List, and Cover Page Image. Documents The first tab holds any documents that have been created for the…

Report Settings

Settings Module » Custom Templates » Options (tab) » Report Settings

Custom Template Report Settings Every proposal has a number of user-defined options that can be set to show and hide specific information. Each logged-in user can set their own preferences and print their proposals the way they see fit. However, sometimes a company…

Setup (tab)

Proposals Module » Setup (tab)

The proposal Setup tab provides the skeleton of the proposal. These details are generally entered when the proposal is initially set up and drive how the proposal and subsequent sales order function. Custom Data List Custom Data List The Custom Data List gives you…

Item Additional Settings

Items Module » Item Details » Item Additional Settings

Item Details: Additional Settings The Additional Settings tab provides granular details about an item, in many cases overriding standard functionality in the software. This doesn’t print anywhere. It is simply used here as a note pad. Memo The memo field is…

How do you remove an item that has been delivered on a Standard Invoice?

Accounting Module » Accounting FAQ » Miscellaneous Accounting FAQs » How do you remove an item that has been delivered on a Standard Invoice?

Follow these steps: Open the invoice and find the delivered item you want to delete. Click the Delivered box that shows the quantity delivered. This opens a Transaction window. Click on the Delivered line that shows the quantity Select an inventory location to…

How do you remove an item that has been delivered on a sales order?

Sales Orders Module » Sales Order FAQ » How do you remove an item that has been delivered on a sales order?

First, you have to un-deliver the part. Open the Sales Order Click the Product tab Click the blue Product Manager button Click the Box button on the line of the item you want to return and remove Click on Delivered, then select the location to return the…

Profit By Product

Proposals Module » Proposal Reports » Profit By Product

Profit By Product Report The Profit By Product Report breaks down your profit for each item in the proposal. On the report, you can see: Model: The item name, part number, and description of the item Qty: How many you sold Cost: The cost per item Price: The…

Retail By Product

Proposals Module » Proposal Reports » Retail By Product

Retail By Product Report The Retail By Product Report is similar to the Profit by Product Report, though instead of showing your profits, it shows the retail prices. On the report, you can see: Model: The item name, part number Description: A description of the…

Profit Analysis

Proposals Module » Proposal Reports » Profit Analysis

Profit Analysis Report The Profit Analysis report shows a detailed breakdown of the profit on the job, broken out by several metrics. On the report, you can see: Parts Base – the sum of the Unit Price for all items on this proposal Discount – any…

Grid View

Items Module » Options » Grid View

Item Grid View The Item Grid View is an alternative view of the items in your item database. This is typically used to make bulk edits to your item list. The search criteria on the standard Item Options tab will apply to the list you see here in the grid view. Sort…

Proposals settings

Settings Module » Module Settings » Proposals settings

Modifier Defaults Proposal settings affect both Proposals and Sales Orders since a Sales Order is an approved Proposal. Modifier Defaults The first section is where default Modifiers are set. A default modifier will automatically be applied to any new proposal but…

Footer

Proposals Module » Proposal Designer » Footer

Proposal Footer At the bottom of the Designer window in the Footer are a number of additional summary details for the proposal. Numbers (tab) provides a financial summary of the job. Engineering (tab) summarizes the engineering details from every item on the…

SO Reports

Sales Orders Module » SO Reports

Sales Order Reports The Reports tab houses a variety of customer-facing reports and some Job Costing reports designed for management use. Standard Options Nearly every report described on this page has an Options button where you can sort and filter the report to…

Product Details Popover

Proposals Module » Proposal Designer » Product Details Popover

Product Details While the list of items on the designer contain many details, you can view and edit even more information about a product by clicking the product name to open the Product Details popover menu. In the Product Details popover menu, you will see 8 tabs:…

Add Products

Proposals Module » Proposal Designer » Add Products

Add Products Adding products to the Designer is done by clicking on the blue Add Products button at the top right corner of the designer. This opens a pop-up window where you choose a product to be added to specific locations in your design. Product Selection The…

Item Details

Items Module » Item Details

Item Details An item’s details are the most critical part of the iPoint database because it encompasses information that affects sales, ordering, scheduling, billing, and inventory control. Navigation In addition to the standard navigation elements…

Accessories

Items Module » Item Details » Accessories

Items: Accessories The accessories tab is designed to help speed the addition of parts to proposals. You can add accessories (either items or labor) to a part so that when it is added to the proposal the accessories are automatically added as well. In some cases,…

2024 September

Welcome » Change-Log » 2024 September

September Update! Designer Enhancements in iPoint Online! We’ve been working hard to make the Designer as good as possible when accessing iPoint through a web browser. When using it on smaller proposals, it works great! On larger proposals, we highly…

Designer Options

Proposals Module » Proposal Designer » Designer Options

The Options button on the Designer helps manipulate the details in the design in a number of different ways There are multiple tabs that provide different functionality. We’ll take a look at each tab separately here on this page. To quickly navigate to that…

Profit and Loss

Proposals Module » Proposal Reports » Profit and Loss

Profit & Loss report The Profit & Loss report is available by clicking the Profit & Loss button in the Proposal Reports section. Open the Profit and Loss Report Available in three flavors, the default report shows the Cost, Price, and Margin broken down by parts…

iPoint Development Roadmap

Welcome » iPoint Development Roadmap

Have you ever wondered what our developers are up to next? Have a pending feature request you’re wondering about? Then, check back here to see what those developers are working on and what you may see coming down the road to your iPoint! Released…

Export to Excel

Items Module » Options » QB Sync List » Sync List Options » Export to Excel

Items List: Excel to Excel To simplify the manipulation of your item list, you can export your items into an Excel spreadsheet. This is useful for doing mass edits, entering manual inventory counts, and other database processes. Once edited in Excel, the data can be…

Scope

Proposals Module » Proposal Reports » Scope

Open the Scope Report The Scope button opens the Scope report, which is a plain English description of the job that was and is entered on the Proposal > Setup > Scope tab. Note: The name of the Scope button, tab, and report can be customized by a system…

Chart of Accounts

Settings Module » QuickBooks » Chart of Accounts

QuickBooks Chart of Accounts settings The Chart of Accounts tab is where you tell iPoint how to push transactions utilizing your QuickBooks financial accounts. This process is typically completed during the initial setup of iPoint. But sometimes, you will make…

Mix Analysis

Reports Module » Sales Order Reports » Mix Analysis

Mix Analysis report The Mix Analysis report provides a study of sales orders based on the mix of labor, parts, and time sold. iPoint developed this report in conjunction with the Vital Management Group, an audio-video business process coach. Here are the details…

Sales Order Snapshot

Reports Module » Sales Order Reports » Sales Order Snapshot

sales Order Snap Shot report The Sales Order Snap Shot report provides a quick financial overview of the sales orders generated in the system in a quick, simple to read view. Here you’ll find: Customer – the name of the ( Bill To ) customer Ref#…

Print Options

Settings Module » Custom Templates » Options (tab) » Print Options

Custom Template Print Options When a proposal is printed, it can contain a number of pages to provide customers with just the information to make an informed buying decision. By default, each salesperson can choose what pages they want to include in a proposal…

History

Items Module » Item Details » History

Items: History The History tab will help you find documents where the item was sold or purchased. Proposals This tab shows all active and archived proposals where this part has been used. Reference = Proposal ID # Date = the Date and Time the proposal was…

Product Manager

Sales Orders Module » Product » Product Manager

Product Manager The Product Manager is where all of the items sold on a sales order are requested for purchase, placed on purchase orders, allocated, or delivered. Many of these functions are processed throughout the iPoint software. But this is where all item…

Profitability

Reports Module » Sales Order Reports » Profitability

Sales Order Profitability report The Sales Order Profitability report gives you a quick summary of the profitability of sales orders in iPoint. Clicking on any sales order listed will open it in a new window. Available details include: Design Name – the…

Options: Reports

Proposals Module » Proposal Reports » Client Proposal » Options: Reports

Proposal Options: Export At the bottom of the Report Options are the ways you can generate the report you’ve worked so hard creating and customizing. Export The export tab is where you define how you want the report to be generated. 1. Export the…

Options: Template and Sorting

Proposals Module » Proposal Reports » Client Proposal » Options: Template and Sorting

Proposal Options: Template & Sorting The first section of the Proposal Options is where you define how the proposal will look graphically and in what order the items on the proposal are presented. . . Template Use the template dropdown menu to select between the…

The Deferred Revenue Process & Best Practices

Accounting Module » The Deferred Revenue Process & Best Practices

The Process & Best Practices Now that you have decided how you want things to be done, we can take a look at how and when to create RFPs, Apply Payments, Delivery Invoices and sync them to QB. Ways to create RFPs & Apply Payments The first thing you need is to…

Sales Order

Settings Module » Module Settings » Proposals settings » Sales Order

Sales Order Module Options The following options apply specifically to Sales Orders.   No Change Order Discount Modifier: Once a proposal is converted to a sales order the modifiers are not adjustable. This restriction applies to change orders as well.…

Import Tool

Items Module » Options » Import Tool

You have just signed up with a new vendor who has a new product line you need to pull into iPoint. Or maybe the new product year reveals a batch of new items you want to import. With the Import Tool, you can quickly pull in data directly into iPoint in a batch, rather…

iPoint Library

iPoint Library

What Is The iPoint Library? The iPoint Library is a centralized database of over 100,000 items from over 90 vendors. Why Is That Cool? Once you are connected to the Library, you will get automatic price updates from your favorite vendors. Get those latest…

Wizard Settings

Welcome » OnBoarding » iPoint Setup » Wizard Settings

Wizard Settings In the Settings tab, you will get an overview of the settings available in iPoint. This tab is where you start customizing the software to function the way your company does. Required University Videos These videos show you how to adjust several…

iPoint Library Vs Portal

iPoint Library » iPoint Library Vs Portal

iPoint Library vs. Portal: Which Product Database is Right for You? iPoint Library and Portal are both product databases that can be used to find product information and receive pricing from all of their suppliers in one place. However, there are some key differences…

Use Tax

Settings Module » Module Settings » Proposals settings » Accounting » Accounting Options » Use Tax

What is Use Tax? Use tax is one of the most complicated and PITA policies many states have implemented. Use tax is a tax that applies to contractors and contractor – retailers. Instead of charging sales tax to the customer, you must pay the sales tax based on…

Portal Proposals

Settings Module » Integrations » Portal » Portal Proposals

So you are considering integrating with Portal or have finished the integration within your settings. However, what about all the Proposals you have stored in Portal you have worked so hard on? Good news! We can import your Proposals from Portal into iPoint! Note: In…

Cover Page

Proposals Module » Proposal Reports » Cover Page

Edit the Cover Page Report The cover page makes you look pretty (or at least your proposal will!) This page takes information from a couple of different places: Custom Template – this is defined by your system administrator in Settings > Custom…

Executive Summary

Settings Module » Custom Templates » Options (tab) » Executive Summary

Custom Template Executive Summary Options When printing a proposal, sales order, or change order, you have the option to include a summary page showing prices broken down by: Group Summary – equipment is categorized by groups (as defined on the item field in…

Product List

Proposals Module » Proposal Reports » Product List

Product List Report The Product List Report shows all of the products on the proposal in a printable format. One of the main advantages of this report is that it totals up how much of each item is on the proposal. So, for example, if you sort by manufacturer, you can…

Items settings

Settings Module » Module Settings » Items settings

The Items tab consists of options for the Items and Inventory modules. Item Options Options   Default No Discount – A check in this box will cause the No Disc. box to be checked on all newly created items. Marking an item as no discount means that users…

SO Info

Sales Orders Module » SO Info

Sales Order: Info tab You can access a sales order from the Sales Order module by clicking on a Sales Order name in the list. Alternatively, you can open a sales order from the CRM module by opening a Customer record and selecting a record from the Sales Order…