The RMA Tickets list shows all Return Materials Authorizations for the customer.
At the top of the window are three icons:
- Back Arrow takes you back to the customer details screen.
- Magnifying Glass lets you search the list of RMAs using an alpha-numeric search phrase.
- Plus Icon opens a new, blank RMA for this customer.
The RMA list shows:
- RMA Customer Name and Number
- The Product being returned
- The Status of the RMA
Tap on any RMA to read the details
Note: The RMA module has not been optimized for mobile view. So you might find it easier to use a computer to work with a Return Materials Authorization.