Mobile: RMA TicketsMobile: RMA Tickets

The RMA Tickets list shows all Return Materials Authorizations for the customer.

At the top of the window are three icons:

  • Back Arrow takes you back to the customer details screen.
  • Magnifying Glass lets you search the list of RMAs using an alpha-numeric search phrase.
  • Plus Icon opens a new, blank RMA for this customer.

The RMA list shows:

  • RMA * Customer Name* and Number
  • The Product being returned
  • The Status of the RMA

Tap on any RMA to read the details

Note: The RMA module has not been optimized for mobile view. So you might find it easier to use a computer to work with a Return Materials Authorization.

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iPoint Version: 9.0814
Last modified: 24 Aug 2020

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