Sales Order ProuctSales Order Product

The Product tab of the Sales Order is where you manage the products sold to the customer.

Product Manager button
This button takes you to the Product Manager, where all the action happens. More details on the Product Manager here.

The Product Manager Status is a customizable list of steps that the purchasing department may use to track the status of the sales order on a product basis. A system administrator can customize these options in Settings > Pop Up Lists > Sales Order Product Manager Status. Users can sort the Sales Order list by this status. This status can also trigger automated Notifications (emails and texts).

This is also where you look to see a financial overview of the associated parts.

  • Subtotal is the total sales price of all parts.
  • Request Value indicates the total price of items that have been requested but have yet to be allocated or ordered.
  • On Order Value shows the dollar amount of items currently on purchase orders but have not yet been received.
  • Staged Value represents the sale price of items that have been received from a PO or staged from the warehouse but not yet delivered to the customer.
  • Delivered Value is the total price of all items that have been marked as delivered by a technician or project manager.
  • Not Delivered Amount shows how much product has yet to be delivered to the customer. This is the calculation of the Subtotal minus the Delivered Value.
  • Delivered Not Invoiced is another calculated field that takes the total price of Delivered Items minus the total of Invoices generated to date. Note: This flag is typically utilized by companies who are using the RFP billing system as an indicator that delivery invoices need to be generated. This field will turn green when products are added to a delivery invoice. This flag will also turn the text on the Product tab at the top of the screen green and set the $ billing flag on the sales order list.

Not Delivered AmountNot Delivered Amount

Not Delivered

To the right of the Not Delivered Amount field, you will see a small hamburger icon. Clicking this button displays a quick list of all the items that have not yet been delivered to the customer. Of course, you can see the details about these undelivered items by clicking the Product Manager. This pop-up list displays several helpful details – New in 10.0823

  • Location – this is where the part is designed to be installed
  • Item – the Item Name as defined on the Item Details
  • Ext Price – how much you are charging the customer for the item
  • Deliv Amount – how much of the part has already been delivered. As an example, you’ll use this for wire lengths. Maybe you sold 1,000 feet of wire, but you’ve only partially delivered 324 feet.


  • The Memo tab is a place for Purchasing to keep information about this job. Information entered here is not used elsewhere in iPoint or on any reports.
  • The Product Requests tab details each product request made on the Product Manager. For example, you’ll be able to see the date someone created the request, the user who placed the request, and the due date for the request. The Memo is the comment the requester made when placing the request.
  • The Substitution Logs tab keeps a list of every part that was substituted for another item on the Product Manager
iPoint Version: 10.0823
Last modified: 24 Aug 2021

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