Calendar Group for Tech SelectionCalendar Group for Tech Selection

When trying to assign a technician on a work order, no names are populating in the drop-down option or the wrong names are populating.

This drop-down field is populated by the calendar group selected in Options on the work order. Once set on a work order, that calendar group will apply to all future work orders until changed.

  • Calendar groups are created in Settings > Module Settings > Calendar.
  • Each User can be listed in up to five separate calendar groups: set in Settings > Users > Calendar > Select Calendar Groups.

In each Work Order, there is also an option to select the list of staff that appears on that list. Work Order > Options > Standard (tab) Drop Down List.

Last modified: 25 Oct 2023

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.