Mobile: MediaMobile: Media

On the Media option, you can view a list of pictures and media related to this customer. Photos can be added throughout the software and will all be displayed here for this customer no matter who added them or from what module they were added.

At the top of the window are three icons:

  • Back Arrow takes you back to the customer details screen.
  • Magnifying Glass is used to search for a specific activity using a wildcard search. Enter the word or phrase and click Filter to display only activities containing that word or phrase.
  • Plus Icon opens the add media dialogue where you tell iPoint where to get the image, including the iOS camera or the photo library.

The list of media displays:

  • A thumbnail of the image
  • Title – on the details page you can provide a title for the image
  • Filename – the physical name of the uploaded image
  • Description – on the details page you can provide additional notes or details about the media file
  • By – this field shows the user name of the person who uploaded the media as well as a timestamp showing the date and time of the upload

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Mobile: Media DetailsMobile: Media Details

Media Details

Tapping on any media line on the media list will open a larger image where you can also edit the details.

  • Image – tap on the image to reveal a number of additional options, including viewing the image full screen, downloading the image to your mobile device, and replacing the image
  • Title – enter or edit the name of the media file
  • Description – tap on this field to read more details or modify the details about this image
  • File – the media file name is displayed at the bottom of the screen
  • Gears buttonOptions – using the gears icon, open a number of additional options
    • View Media – opens the media full screen on your device
    • Delete Media – remove the media file from the server. This is permanent with no undo button. There is no going back!

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iPoint Version: 9.0805
Last modified: 13 Aug 2020

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