Write What You Want—It’s a Wide-Open Field

field of poppies

The Serial Number field is an open text field in which you can enter a serial number, MAC address, or even general notes.

If you want to enter a MAC address, just enter “MAC: MA-CA-DD-RE-SS-01” (or “MAC: MA:CA:DD:RE:SS:02”, depending on the format of the item’s MAC address).

Sometimes Two is Better Than One

For items where the quantity is two or more, you can enter multiple serial numbers (and/or MAC addresses).

Into the Great Wide Open. Under Them Skies of Blue

ios wo serial numberEnter Serial Number in an iOS WO
You can edit the Serial Number field from several modules in iPoint: iOS WO Parts, Invoices, the Product Manager, and in the Customer Details.

WO Parts (iOS):

  1. From an iOS Work Order
  2. Click the Parts icon
  3. Select a part
  4. Tap the Serial Numbers field to open it
    1. Type in the Serial Number / MAC address in the open textbox OR
    2. Tap the Scan to Add button to scan a serial number
  5. Tap the Done button

Invoices:

  1. From an Invoice
  2. Click the white Delivered button for an item you want to edit
    1. In the Transaction Details popover window, type in the Serial Number / MAC address in the Serial Numbers field, OR
    2. Click the Scan Serial # button to scan a serial number
  3. Click the Close button

serial number on invoiceEnter Serial Number in an Invoice

Product Manager

serial number in product managerEnter Serial Number in the Product Manager
  1. From the Product Manager
  2. Click the Details button for the item you want to edit
  3. In the PO Details popover window, go to the Tracking tab
  4. Type the Serial Number / MAC address in the Serial Numbers field
  5. Click the Close button

Customer Details

  1. From Customer Details
  2. Go to the Items section
  3. Click the pencil icon to the right of the item you want to edit
  4. In the Item Details popover window, type the Serial Number / MAC address in the Serial Number field
  5. Click the Close button

serial number in customer detailsEnter Serial Number in Customer Details
Last modified: 3 Oct 2018

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.