iPointTech AppiPointTech App

The iPointTech App is a lightweight app designed specifically for technicians. The app allows technicians to perform most of their iPoint processes with or without an internet connection. While the technician’s device is connected to the internet, connectivity to the live database happens in realtime. But when there is no internet connection (WiFi or Cellular) changes are stored on the tech’s phone and then uploaded to the live file when an internet connection is restored.

Here is a list of things you can do in iPointTech:

  • Work Offline – once setup, you can complete all of the following when you don’t have an internet connection.
  • Work Orders
    • clock-in and out
    • complete tasks
    • view, add, and edit Notes, Documents, and Media
  • Time Clock
    • enter, view, and edit Time Clock entries for payroll (based on user permissions)
  • Calendar
    • view existing events and work orders

Here is a list of things that are coming soon:

  • Work Orders
    • subscriptions
    • add parts
    • deliver parts


iPointTech is currently in βETA and so you won’t yet find it in the app store. You’ll need to be granted access to Apple’s TestFlight where you’ll be able to download iPointTech and then report bugs and issues to iPoint.

Install the App

  1. Confirm Requirements:
    1. Ensure that you have iPoint credentials issued by your system administrator
    2. Ensure you are connected to the internet (either via Wi-Fi or cellular data)
    3. Ensure your Apple iPhone or iPad is running iOS 13 or later
  2. From your iOS device, click this link: https://testflight.apple.com/join/pwbT9NVa to install TestFlight
    1. Step 1 Get TestFlight by clicking on the View in App Store button.
      • Install TestFlight on your iPhone or iPad
    2. Step 2 Click the Start Testing button under the iPointTech logo.
      • This will open TestFlight.
      • If you haven’t already, accept the TestFlight terms of service.
    3. Click the Install button next to the iPointTech app.
  3. Once installed, launch iPointTech
  4. Read the Read Me information and respond appropriately
  5. On the iPoint Credentials screen, enter the email address associated with the user’s iPoint account. Then tap Next.
  6. Enter your iPoint User Name and Password. Then tap Next.
  7. iPointTech will sync your data from the iPoint server
  8. You will be taken to the iPointTech dashboard.

Using the App

Each screen of the app has its own page here in the manual. Click on the module name to learn all there is to know about it!

iPointTech Version: 2.0304001
Last modified: 11 Mar 2021

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