iPoint Online Features FAQ

Unfortunately, there are some things in iPoint Online that don’t work. Some are things iPoint is actively working to improve/build. Some of these elements are FileMaker limitations that iPoint doesn’t have control over. Some are elements that iPoint may work on down the road, but the amount of time to build currently outweighs the demand (we’d rather spend our time developing other high-priority feature requests the community wants).

If you notice anything not working in iPoint Online that isn’t on this list, don’t hesitate to reach out to us (support@ipointsolutions.net or 800-535-4101) and we will take a look!

What iPoint Is Working On

• Bugs
  • If you see something, say something! Report your bugs to us as support@ipointsolutions.net and we’ll work to get them solved!

What iPoint Doesn’t Have Control Over

• Client Proposal Page Numbers and Table of Contents
  • FileMaker doesn’t have a way for us to get page numbers on the client proposal (or any PDF) when connected via Web.
  • We know this is a hindrance and we are always on the lookout for work arounds, but at this point there aren’t any.
• Right Mouse Click menu does not exist
  • For Copy/Paste you need to use keyboard shortcuts
  • Not a way to edit font, color, size, etc. of text
• Copying and Pasting of images/files does not work even when using keyboard shortcuts
  • Cannot Bulk Save PDFs of Invoices to a folder

What iPoint May Work On Down the Road

• Setting up the QBO Sync
  • Day to day syncing works, but the first time you get setup to QBO, you’ll have to sue FileMaker Pro to do it.
• Syncing to QB Desktop does not work
  • Syncing to QB Online works just fine!
• Viewing Previous Announcements does not work
• Bulk Import of Media and Docs
  • We think we can also add this for mobile devices!
• Selecting the Calendar Color of the WO Status does not work
  • It displays fine on the calendar, you just can’t adjust the color in Settings > Pop-Up Lists
  • Adjusting the calendar color for users DOES work