People first. You are not really buying software when you purchase iPoint. You're buying a comprehensive platform and team of people that are experts in this field that have built the most comprehensive solution available. In regards to the platform, we are not limited by the ever-changing web browsers, and we are not limited by
Our training platform is a self-based online university course. We have dedicated courses for each job role, so each person only needs to learn the part of the program they will use. After finishing the course, our live support staff are here to provide you hero level support as needed.
The initial setup of iPoint by our team is done usually within 1 day. The data migration is typically 1-2 days and training can be completed in a few hours per person. A more general answer is it takes most companies 30 days to get fully onboarded and comfortable with the platform, however by following
iPoint was launched in 2013, and we now have hundreds of AV companies using our platform.
We work with you and your team to import data from QuickBooks or Portal.io. Purchase an On-Boarding package to get assistance with any other data source provided you can provide a CSV data list.
iPoint is based on Filemaker which includes web interface that can be used in place of a client application. In addition iPoint provides additional services though our web servers, however the data is always maintained on your server.
Typically on a server you own. Although cloud hosted options are available upon request.
Heck Yeah! We are based primarily on Filemaker, an Apple subsidiary. So, Mac, iOS and Windows PC are all fully supported with native apps. In addition iPoint can be used in a browser so we have Android and ChromeBook cover as well.
The iPoint server application can run on any windows 10, server 2016 or server 2019 based PC that meets our minimum specifications.