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RMA Ticketing

Simplify processing returns with semi-automated workflows.

Keep track of returns

  • Store shipping information and track shipping automatically
  • View and print detailed report logs for each RMA

Integrated RMAs

  • View related client documentation (e.g. photos of the damaged product) and notes
  • View the work order from which the RMA was created (if applicable)

An RMA workflow

Create new invoices, work orders, and assignments from the RMA module.