Pop Up List: TagsPop Up List: Tags

Tags are used on customers in the CRM module to provide an additional way of classifying individuals. Think of them as a hashtag on your social media posts. Creating a list of default tags will help your staff to be consistent in the labels they use.

Set Up

  1. Navigate to Settings > Pop Up Lists and pick Tags from the dropdown menu.
  2. To create a new tag, click in the first empty Item Name field and type the tag you want to use. Editing a tag is as easy as clicking on an existing tag and modifying the text.
  3. The blue Delete Item button lets you remove any individual line.

Customer TagsCustomer Tags

Use

  • On a customer or contact record, there are a Tags field. Clicking in the field allows you to enter a tag from the dropdown list you set up.
  • When viewing the list of entities in the CRM list, you can filter the list by applying a tag in the Options button.

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iPoint Version: 8.0301
Last modified: 17 Sep 2021

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