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Vendors

Settings Module » QuickBooks » Vendors

Import Vendors from QuickBooks Vendors are imported from QuickBooks when you first start using iPoint. This is typically done once, but you may be directed to do this process again when working with an iPoint Support Specialist to repair certain sync issues. Importing…

Vendors Module

Vendors Module The Vendors module holds information about the companies where you buy services and products to sell to your customers. Click on the Vendors icon on the dashboard to access the list of vendors. Vendors are your suppliers, people, or companies you buy…

Partnered Vendors

iPoint Library » Partnered Vendors

Below are the vendors we have partnered with to automatically receive updated item information and pricing. Plus, any vendors we are currently working towards building partnerships. Partnered Vendors Sending us Pricing: Autonomic Controls Lutron Sonance / James…

Managing Vendors/Brands

iPoint Library » Managing Vendors/Brands

Access the iPoint Library Options and select Manage Saved Vendors & Submit Price Sheets. If you do not already have saved vendors, iPoint will run a match to the vendors you have in iPoint and what we have in the Library. Then it will show you which ones matched…

Items List

CRM Module » Contact Details » Items List

Items Section In the Items section, you can see a list of all the items that have been sold to this customer. These parts come from sales orders and invoices as they are generated in the system. Items List For each item in the list, you can see: The…

Estimates List

Accounting Module » Estimates List

Estimate List An estimate looks and acts just like an invoice with a couple of significant exceptions. Estimates don’t affect inventory. Estimates don’t have any financial impact. You can’t push them to QuickBooks. You can’t take payments…

Invoices List

Accounting Module » Invoices List

The Invoice module is where iPoint will track all customer-facing invoices created in iPoint. Invoice List Header Across the top of the window are your standard sort options: The Invoices button indicates that invoices are being displayed. Clicking on the button…

Payments List

Accounting Module » Payments List

The payment module is where iPoint will track all payments made by customers. Payments module Across the top of the window are your standard sort options: The Payments button indicates that payments are being displayed. Clicking on the button allows the user to…

Assignments List

Assignments Module » Assignments List

Dashboard > Assignments The Assignments Module is used to view, edit and filter assignments in iPoint. This module is permission-based in Settings >Permission Sets. You can view your assignments, along with any assignments assigned to other co-workers. You can access…

Product List

Proposals Module » Proposal Reports » Product List

Product List Report The Product List Report shows all of the products on the proposal in a printable format. One of the main advantages of this report is that it totals up how much of each item is on the proposal. So, for example, if you sort by manufacturer, you can…

Custom List Settings

Settings Module » Module Settings » Proposals settings » Custom List Settings

Proposal Custom List The Custom List portion of the proposal allows you to track information that doesn’t have an existing field available in iPoint. The image to the right displays the settings portion, on the top in black, and how the Custom List looks on a…

QB Sync List

Items Module » Options » QB Sync List

QuickBooks Sync List The QuickBooks Sync List is where updates to items in Quickbooks are managed. To access this list, open Items > Options (button) > Views (tab) >QB Sync List Header Your first option is the sort drop-down where you can sort the list of items…

Credit Memos List

Accounting Module » Credit Memos List

Credit Memo List A credit memo is created any time a customer returns products that are not used and are returned to your store. Think of a credit memo as a negative invoice. Credit Memo List The list of credit memos looks and functions just like the Invoices list…

Delivery Invoices List

Accounting Module » Delivery Invoices List

Delivery Invoice List Delivery Invoices are only created from Sales Orders when utilizing one of the RFP (Request For Payment) billing methods. Delivery invoices are internal invoices and are not intended to send to customers. That is the reason there is a separate…

Invoice List Options

Accounting Module » Invoices List » Invoice List Options

Accounting List Options The invoice list can display a large number of invoices making it difficult to find the exact transaction desired. Clicking the Options button provides a number of methods to perform global invoice processes as well as restrict the list to a…

Sync List Options

Items Module » Options » QB Sync List » Sync List Options

Most of the real transactional processes on the QuickBooks Sync List are handled in the Options button. Each of the tabs is detailed below. QB Sync Options: QuickBooks QuickBooks tab Show Items Not Synced – this button will cause the list to display only…

Mobile: Task List

Mobile Access » iPoint Mobile » Mobile: Work Orders » Mobile: Task List

Mobile Work Order Task Lists The task list is a list of things that need to be accomplished in this work order. Many of the tasks will be associated with parts since parts can’t “install themselves.” The task is the process of installing that part.…

Contact List Options

CRM Module » Contact List Options

Contact List Options The Options button on the contact list opens a popover window to perform several actions and filter the displayed list of contacts. Note: If the Options button is blue, that indicates that filters have been applied to the displayed list of…

iPointTech Task List

Mobile Access » iPointTech App » iPointTech Work Orders » iPointTech Task List

iPointTech Task List The Task List is a list of things to accomplish on a work order. Each task on the list define the following details: Task name – the name of the task will come from one of two places Part Name – as parts are added to a work…

Inventory Re-Order List

Inventory Module » Inventory Re-Order List

Inventory Dashboard: Re-Order The Inventory Re-Order dashboard displays any items that have fallen below their inventory minimums. If an item has been archived, it will not appear on this list, even if the min/max levels have not been removed from the…

PO Details Items List

Purchase Orders Module » PO Details Items List

Purchase Order Items List Item List The main section of the Purchase order is the Items List. The list is where you will see the items on the purchase order. Next, we will go into the process of manually adding items to a PO on the next page. PO Line Filter –…

Tasks/Parts

Projects Module » Project Details » Tasks/Parts

Project Tasks / Parts The Tasks and Parts window is where you can see all of the things that need to be done and the items that need to be delivered to your job. Keep in mind that every part sold to your customer will have a related task that goes with it. That is…

Sending Lists

Marketing Module » Sending Lists

Marketing Sending Lists The first step to creating a successful email campaign is to define to whom you are sending the email. This is a Sending List. There are two basic types of Lists: “fixed” and “dynamic.” A fixed list has specific…

Tasks/Parts Lists

Work Orders Module » Tasks/Parts Lists

Work Order Tasks/Parts The list of tasks to complete and parts to deliver on a given work order is available by clicking the Tasks/Parts button at the top right corner of the work order. This is a toggle button that turns to Work Order Details when you are viewing…

Proposals Module

A Proposal is a list of goods and services that we suggest a customer buy. This document is easily modified as the conversation with the customer’s modifications due to scope shift, price adjustments, and product changes. This manual section describes the…

Work Orders

CRM Module » Contact Details » Work Orders

Work Orders Section In the Work Orders section, you can view a list of work orders created for this customer. At the top of the list, you’ll find a couple of helpful tools. Do Not Send Work Order Notifications – When a new work order is…

How can I list Unit / MSRP / Labor Price on my Client Proposal

Proposals Module » Proposals FAQ » How can I list Unit / MSRP / Labor Price on my Client Proposal

How can I list a (Unit / MSRP / Labor) price on my client’s Proposal? The two columns of numbers on the client proposal can seem confusing. So, in this section, we’ll take a look at the numbers in the left-hand column: what the number choices are, where…

Setup (tab)

Proposals Module » Setup (tab)

The proposal Setup tab provides the skeleton of the proposal. These details are generally entered when the proposal is initially set up and drive how the proposal and subsequent sales order function. Custom Data List Custom Data List The Custom Data List gives you…

Work Orders Module

Work Order List Work Orders are the documents that Technicians use to track their time on jobs, get instructions on what parts are used, and schedule tasks. Work Orders are also the vehicle used to track a technician’s time worked. In this section of the…

Documents

CRM Module » Contact Details » Documents

Documents Section In the Documents section, you can view documents that have been added to this customer’s record, such as contracts, signed proposals, etc. View the Documents List At the top of the Documents window are three valuable tools. Use the…

Docs/Asgmts/Data (tab)

Sales Orders Module » Docs/Asgmts/Data (tab)

Documents, Assignments, and Data This tab houses various data elements for the Sales Order and is broken into three sub-tabs: Docs/ Assignments, Custom Data List, and Cover Page Image. Documents The first tab holds any documents that have been created for the…

Product Manager

Sales Orders Module » Product » Product Manager

Product Manager The Product Manager is where all of the items sold on a sales order are requested for purchase, placed on purchase orders, allocated, or delivered. Many of these functions are processed throughout the iPoint software. But this is where all item…

Cost/Price Changes

iPoint Library » Cost/Price Changes

One of the most powerful features of the iPoint Library is ensuring you are getting the latest pricing updated in your file automatically! Let’s talk about how that happens and what you can do to ensure accurate pricing. Items from Partnered Vendors iPoint has…

iPoint Library

What Is The iPoint Library? The iPoint Library is a centralized database of over 100,000 items from over 90 vendors. Why Is That Cool? Once you are connected to the Library, you will get automatic price updates from your favorite vendors. Get those latest…

QB Step 4: Importing Data

Welcome » OnBoarding » iPoint Setup » Setup QuickBooks » QB Step 4: Importing Data

The final step to integrating QuickBooks into the iPoint process is to populate your customer, vendor, and Items lists. If you are setting up QuickBooks for the first time or are bringing these lists from another piece of software, you can skip this step. !iPoint can…

Getting Started

iPoint Library » Getting Started

You’ve just subscribed to the iPoint Library!!! What are you going to do next? Settings First things first, you’ve got to set up the settings of the iPoint Library. Selecting what fields you sync determines what information will come over from the…

Vendor Details

Vendors Module » Vendor Details

Vendor Details Screen The Vendor Details screen shows a lot of information about the vendor. Let’s start in the middle of the screen. Company Info This is the primary details for your vendor. Company Name – enter the name as it appears on the…

What Data Do We Sync

iPoint Library » What Data Do We Sync

One of the many nifty features the iPoint Library does is; sync. It automatically syncs to 6 different data points to align your price changes. Sync List Cost – This is your hard cost (what you pay), specific to your vendor Price – The retail…

Alternate Vendor(s)

Items Module » Items FAQ » Alternate Vendor(s)

Did you know you can choose an Alternate Vendor for your product? It’s all about where you create the PO. Once you have followed the steps below – iPoint will do the heavy lifting and change the part number for you. Choose Default Vendor Choose…

Wizard Data

Welcome » OnBoarding » iPoint Setup » Wizard Data

Wizard Data The Data tab of the Wizard helps you understand the progress your team is making in grooming your data for use. While you don’t actually enter data here, this is where you learn all about data. So what data is needed for iPoint? There are three…

New QuickBooks or Switching from QBO to QBD (or vice versa)

Settings Module » QuickBooks » Registration » New QuickBooks or Switching from QBO to QBD (or vice versa)

From time to time, you might find it necessary to connect iPoint to a different set of QuickBooks. For example: You have been using QuickBooks Online and have decided that the QuickBooks Desktop product might be a better fit for the way you do…

Pop Up Lists

Settings Module » Pop Up Lists

Pop Up Lists are used throughout the iPoint software to customize functionality. Many of these options help you align the iPoint software with your company’s business practices. Pop Up List Builder To modify a Pop-Up List, choose the list from the top of the…

Dashboard

The dashboard is the home screen for all iPoint activities. Here you will find details for completing your work and navigational tools to help you get to specific information within iPoint. iPoint Dashboard Left menu Navigation At the top of the screen, you will…

QuickBooks

Settings Module » QuickBooks

iPoint tracks nearly every aspect of your business, from sales and service to invoicing and purchasing. However, the software utilizes QuickBooks to track financials, accounts payable, and payroll. iPoint gives you a completely integrated two-way QuickBooks sync,…

Items FAQ

Items Module » Items FAQ

See links below for Frequently Asked Item Questions How do you change an Inventory Type? Custom Items Barcode Scanning for Items Alternate Vendors Multiple Labor Phases for Items

Options

Items Module » Options

The Options button gives you the ability to search your list of parts for specific items using search criteria. Click here for a description of all the options available. The Options button will be orange if search criteria are applied. If the button is tan colored,…

iPoint Data to QuickBooks

Syncing to QuickBooks » iPoint Data to QuickBooks

Data are the details that both software platforms share about Customers, Items, Vendors, and System Info. Think of data as the common language spoken between iPoint and QuickBooks. QuickBooks: Edit Customer window Customer Data The following chart shows the CRM…

Portal

Items Module » Portal

Portal is a third-party, online tool used to streamline order processing, among other things. iPoint has partnered with the good folks at Portal to make their vendor item database available for you to import into iPoint. And if you send your dealer agreements to…

Email

Settings Module » Users » Email

User Email Settings The Email tab is where you tell iPoint how to send an email on a user’s behalf. iPoint can send proposals, sales orders, and invoices to customers. And purchase orders can be emailed to vendors. There are four sub-tabs where you can enter…

Items Module

Items List The Items module is where you will maintain the parts and services you sell to your customers. The Items module is probably the single most important module for data as it houses information for accounting, sales, ordering, engineering, and inventory…

Item Details

Items Module » Item Details

Item Details An item’s details are the most critical part of the iPoint database because it encompasses information that affects sales, ordering, scheduling, billing, and inventory control. Navigation In addition to the standard navigation elements…

How do you Push Inventory Receipts to QB Using a Different Date than the PO?

Purchase Orders Module » Purchase Orders FAQ » How do you Push Inventory Receipts to QB Using a Different Date than the PO?

If you create a purchase order on Sept 23 and sync it to QuickBooks, the QB PO is also dated Sept 23. But if you receive items on the purchase order on Sept 28, the synced item receipts still show up in QuickBooks as being received on Sept 23, the date of the Purchase…

QuickBooks Lists

Settings Module » QuickBooks » QuickBooks Lists

QuickBooks Lists Several items need to be pulled from QuickBooks into iPoint for transactions to sync. We’ve already set up a chart of accounts, customers, vendors, and items. This tab pulls in some of the behind the scenes information QuickBooks…

iPoint Library Vs Portal

iPoint Library » iPoint Library Vs Portal

iPoint Library vs. Portal: Which Product Database is Right for You? iPoint Library and Portal are both product databases that can be used to find product information and receive pricing from all of their suppliers in one place. However, there are some key differences…

2021 Q1

Welcome » Change-Log » 2021 Q1

This page represents the features and updates made to iPoint since our last release. While this list isn’t comprehensive, it does list the majority of the changes and upgrades we’ve made to iPoint. These features are all current as of Version…

Line Report

Reports Module » Purchase Order Reports » Line Report

Purchase Order Line Report The Line Report shows a list of individual line items on purchase orders. The report shows: PO Number Item ordered Where the item request came from (Sales Order, Project, Work Order, Invoice, or Stock) The date the PO was created The…

Wizard Setup

Welcome » OnBoarding » iPoint Setup » Wizard Setup

The Setup tab is where you define your company. Required University Videos For a deeper explanation of each of these settings, we present some videos for you to watch. Once any member of your team has viewed a video, you’ll see the date the video was watched…

Permission Sets

Settings Module » Permission Sets

Permission Sets Users in iPoint can be granted access to various aspects of the software. Access is controlled by Permission Sets, permissions designated by role or title. iPoint comes pre-loaded with three sample Permission Sets, which are visible on the right side…

First Things First…

Welcome » OnBoarding » First Things First…

There are several tasks you can be working on while you are waiting for your server to arrive. So take a look and feel free to call with any questions you have or visit our online scheduling tool to schedule a time for help! Company Logo and Template Examples If…

Syncing to QuickBooks

iPoint is a project management software that runs almost every aspect of your business. From sales and service to purchasing and invoicing to inventory and time tracking, iPoint does it all… almost! While we are experts at project management and job costing,…

RMA Module

RMAs List The RMA module is where you track a product that has been returned for repair or replacement. Sort Dropdown The RMA header contains familiar list navigation options if you’ve spent time in any other iPoint modules. Choosing an option displays the…

How do iPoint transactions impact Quickbooks financials?

Accounting Module » Accounting FAQ » QB FAQs » How do iPoint transactions impact Quickbooks financials?

For the most part, every transaction you sync from iPoint to QuickBooks deals with either inventory or accounts receivable. Obviously, if you are taking payments from customers, you can also directly affect the cash accounts. Transactional entries are typically…

Punch Lists

Settings Module » Punch Lists

Punch Lists are a list of sub-tasks that technicians must complete as they install equipment. iPoint will verify that these punch list items are completed before allowing the technician to mark the primary task as done. Punch lists are created here in settings and…

Mobile: Custom Lists

Mobile Access » iPoint Mobile » Mobile: CRM » Mobile: Custom Lists

Mobile: Custom Lists You may have customer information you want to track, but iPoint doesn’t have a space for those details. Custom Lists give you the ability to capture those details. The Back Arrow at the top of the screen takes you back to the customer…

Purchase Request Manager

Inventory Module » Purchase Request Manager

Inventory Dashboard: PRM The Inventory Dashboard: Purchase Request Manager displays a list of parts that have been requested from various locations in iPoint. The requests could come from Sales Orders, Projects, Work Orders, or Invoices. You’ll see the:…

Proposals

CRM Module » Contact Details » Proposals

Proposals Section In the Proposal section, you can see a list of proposals created for this customer. View the Proposals List For each proposal in the list, you can see: Reference id number and proposal name Total: Total amount of the proposal Rep: Sales rep…

Custom Lists

CRM Module » Contact Details » Custom Lists

Custom Lists Section iPoint tracks a LOT of information. But despite our best efforts, there may be something you want to document about your customers that we haven’t included. Want to know if the customer has pets? When does their extended warranty expire? A…

Priority

Settings Module » Pop Up Lists » Priority

Pop Up List: Priority The Priority field is assigned to elements in iPoint to prioritize data elements. For example, you may want to create a list of tasks on a work order with specific tasks marked as a higher priority for completion than other tasks. Set…

Deals

CRM Module » Contact Details » Deals

The sales Pipeline helps management and sales staff to understand the likelihood of future business. The Pipeline is comprised of Deals or potential jobs. Deals are ranked based on the probability of that job coming to fruition. How Deals Work Once a Deal is…

Invoice Status

Settings Module » Pop Up Lists » Invoice Status

Pop Up List: Invoice Status The Invoice Status helps iPoint users know what has happened to a specific invoice in the accounting module. The invoice can be marked as “submitted” indicating that the customer has received the invoice. Or maybe all invoices…

Customer Job Lead Source

Settings Module » Pop Up Lists » Customer Job Lead Source

Pop Up List: Customer Job Lead Source The Customer Job Lead Source helps you mark where customer leads came from. Maybe you sent a mass-market email campaign. Or the customer could have called you because of an advertisement you run in a local builders magazine.…

Projects Module

Project List In iPoint, a Project represents the labor we provide to our customers. This could be from a Sales Order (for new work sold) or from Service work or Service Contracts. When you first click on the Project module on the dashboard, you are presented with…

Customer Site Address Names

Settings Module » Pop Up Lists » Customer Site Address Names

Pop Up List: Customer Site Address Names The Customer Site Address Name functions similarly to the Customer Bill To Address Name and is used on the customer record in the CRM to differentiate between various job site addresses. For example, the customer might have a…

Customer Bill To Address Names

Settings Module » Pop Up Lists » Customer Bill To Address Names

Pop Up List: Customer Bill To Address Names The Customer Bill To Address Name is used on the customer record in the CRM to differentiate between various addresses. For example, the customer might have a separate Billing address from the Job Site address. Or a…

Item Manufacturer

Settings Module » Pop Up Lists » Item Manufacturer

Pop Up List: Item Manufacturer The Item Manufacturer is one of three filters used on the Item Master to help users quickly find products in the iPoint database. The three filters are Manufacturer, Category, and Type. Set Up Place your cursor in the first empty…

Contact Relations

Settings Module » Pop Up Lists » Contact Relations

Pop Up List: Contact Relations Contact Relations are used in the Related Contacts section of a customer’s CRM record. A customer can have multiple individuals associated with the account like contractors, family members, maintenance contacts, building…

Work Order Custom 1 & 2

Settings Module » Pop Up Lists » Work Order Custom 1 & 2

Pop Up List Work Order Custom You may have information you want to track for your Work Order, but there isn’t a predefined field to capture the details you want. These two Custom Fields provide the ability to track any additional information you want on a Work…

Credit Memo Status

Settings Module » Pop Up Lists » Credit Memo Status

Pop Up List: Credit Memo Status The Credit Memo Status, much like the Invoice Status, helps users know the status of a credit memo. Pretty tricky, huh? For example, you might include a status of Submitted so that iPoint users know that the credit memo has been…

CRM settings

Settings Module » Module Settings » CRM settings

The CRM settings tab is how you customize the CRM module for your company and is broken into four distinct sections. Contact Attributes Contact Methods These are the contact fields for your customers. You have eight fields you can customize by choosing a dropdown…

Mobile: CRM

Mobile Access » iPoint Mobile » Mobile: CRM

CRM Mobile selection The standard screen layout is great on a computer. But some people find the icon dashboard and modules challenging to use on a smaller iPhone or iPad screen. Choose a list When you choose the CRM view from an iOS device, you will be prompted…

STX Proposals (Beta)

Settings Module » Integrations » STX Proposals (Beta)

So you already use STX proposals? You’ve set up the integration within your settings to get connected. Good news! We can import your Proposals from STX into iPoint! How to view your STX Proposals within iPoint Select the Proposal Module within your iPoint…

Times

Settings Module » Pop Up Lists » Times

Pop Up List: Times Times is a legacy feature that was previously used but not currently. However, Times is being resurrected for a couple of Feature Requests that are currently in development. So we’re leaving this page here for documentation. Set Up To…

Purchase Orders Module

From the iPoint dashboard, clicking on the Purchase Order module gives you three options: Purchase Orders – this button opens up the Purchase Orders screen so you can look at all of your purchase orders in one place Item Receipts – this button opens up…

Navigation Elements

Dashboard » Navigation Elements

This manual is designed to explain all the buttons, links, and fields available in iPoint. As you use the software, you’ll find elements that are used in multiple modules and windows. In the software world, we call this consistency. Since we don’t…

PO Status

Settings Module » Pop Up Lists » PO Status

Pop Up List: PO Status The Purchase Order Status helps iPoint users know what is happening with POs in the system. Change the status of a PO as it flows through your company’s process. For example, you might have an approval process for POs by a manager. Or…

CRM Module

CRM: Customer Relationship Management The CRM module holds all of the customers and contacts you have entered into iPoint. This is also the place you will go to find documents related to a specific individual or business. If a document is customer-related,…

Purchase Order Details

Purchase Orders Module » Purchase Order Details

Purchase Order Details Screen The PO Details Screen is packed full of information that will tell you all about your Purchase Order. Here, you can add products, specify order details, send to the vendor, change statuses, make notes, and more. Let’s start from the…

Notes

CRM Module » Contact Details » Notes

Notes Section (with default Show List View) In the Notes section, you can view a list of any notes added to this customer, as well as any notes added to the customer’s work orders or projects. Notes List For each note in the list, you can see: Click the Edit…

CRM Campaigns

CRM Module » Contact Details » CRM Campaigns

Customer Email Campaigns The Campaigns tab shows information about the Marketing that has taken place for the customer. Email Campaigns/Lists Under Email Campaigns/Lists, checkboxes show if the customer has Opted In or Out of the two main types of Campaigns. You…

Customer Job Sales Status

Settings Module » Pop Up Lists » Customer Job Sales Status

Pop Up List: Customer Job Sales Status The Customer Job Sales Status (or Lead Status) is a setting that can be used to help track a customer through the sales process of a job. Track your leads through the various communication and sales stages of your company. Set…

Project Custom 1 & 2

Settings Module » Pop Up Lists » Project Custom 1 & 2

Pop Up List: Project Custom Fields Each Project has two customizable drop-down fields to track information that iPoint might not have a preset field for. There is a Project Custom 1 and Project Custom 2 field available. Since both custom fields work the same way, we…

Portal Proposals

Settings Module » Integrations » Portal » Portal Proposals

So you are considering integrating with Portal or have finished the integration within your settings. However, what about all the Proposals you have stored in Portal you have worked so hard on? Good news! We can import your Proposals from Portal into iPoint! Note: In…

Mobile: Work Orders

Mobile Access » iPoint Mobile » Mobile: Work Orders

While many of the modules in iPoint look the same on computer or iOS device, the Work Orders have a custom layout on mobile devices. We have done our best to optimize the iOS capabilities in order to streamline the use of iPoint by technicians in the field. On the…

iPointTech Work Orders

Mobile Access » iPointTech App » iPointTech Work Orders

iPointTech Work Order List Tapping on the Work Order module on the dashboard brings you to the Work Order List. The work orders displayed here are based on options chosen in iPointTech Settings Note: The Work Order module is unavailable in offline mode. However,…

Delivery Invoices

CRM Module » Contact Details » Delivery Invoices

Delivery Invoices In the Delivery Invoices section, you can view a list of internal invoices used in the Deferred Revenue billing process to track product deliveries. Remember, delivery invoices are used to offset the deposits paid by customers and track the…

How do you add or remove sales order types?

Sales Orders Module » Sales Order FAQ » How do you add or remove sales order types?

The Sales Order Type field on the Sales Order Info (tab) is a self-populating list, accumulating types that are entered by various users. To add a new Sales Order Type, manually type a new “type” in the Sales Order Type field. Once entered, it will be…

Sales Orders Module

Sales Order List The Sales Order is the hub of all activity for new sales in iPoint. From a sales order you can order and request products, schedule technicians, create change orders, and send invoices to your customers. The sales order list is where you will find…

Project Phase

Settings Module » Pop Up Lists » Project Phase

Pop Up List: Project Phase The Project Phase is used to differentiate between various Projects. For example, you might have installation, service, and warranty projects. Or you may want to signify when a project is entering various phases of the job like prewire,…

Task Names

Settings Module » Pop Up Lists » Task Names

Pop Up List: Task Names Tasks are used to direct technicians on what things need to be done for a customer. For new sales, tasks are typically created from the items sold on a sales order. But for service work, tasks are created on the fly as projects and work…