iPoint LLC, a full-service business management software provider serving the home technology market, today announced the promotion of Brian Good from national sales leader to vice president of sales and marketing, and the appointment of Dave Maurer as director of training and support.
“A critical part of meeting the operational needs of our customers is creating a team that fully understands the roles, processes, and workflows of the industry,” said Brooks Swift, founder and CEO of iPoint. “With Brian leading the sales side and Dave on training and support, iPoint has a seasoned team of professionals with a proven track record of solving the challenges facing our customers. As iPoint continues to grow at a rapid pace, they will be instrumental to our success and visibility.”
With more than 10 years of customer service, sales, and training experience, Good has a deep knowledge of how to create and implement efficient development strategies that ensure success. Prior to joining iPoint, he held executive, analyst, sales, and training positions for a range of companies, guiding his territories to year-over-year growth and helping develop software solutions to improve operational processes. He holds a bachelor’s degree in corporate communications from Washburn University.
For the past decade, Maurer was a successful member of Lewis Audio Video’s management team in Portland, Oregon. In his role, he helped guide the organization through tough economic times, streamlined practices and processes, and diversified product offerings as well as championed the professional growth of the staff. Beyond his experience with Lewis Audio Video, he provided business and financial guidance as principal consultant for Emidor Business Consulting. His background also includes extensive business management experience across a vast range of markets, including education, construction trades, non-profits, and the music industry, where he was tasked with strengthening existing infrastructure and improving customer service and processes. He holds an MBA in technology management from the University of Phoenix.